Why is there a discrepancy between Ooyala Pulse and 3rd party tracking partner data?

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Started ‎03-13-2015 by
Modified ‎08-09-2016 by

Why is there a discrepancy between Ooyala Pulse and 3rd party tracking partner data?

by Community Manager on ‎03-13-2015 12:07 PM - edited on ‎08-09-2016 01:26 AM by Ooyalan (483 Views)

Things to check:

  1. Are all tracking events fired correctly from the clients integration?
  2. Does the 3rd party have the exact same definition of an “impression” as Ooyala?
  3. Is the 3rd party tracking all impressions fired by the integration?
  4. Is the 3rd party tracker correct in Ooyala Pulse?
  5. Is cachebuster macro correctly used?