There are several Domain Names that need to be allowed by your network as initial setup to watch videos on Ooyala Player. This is not necessary for all users, only for the clients that are working in a protected network, under proxies or firewalls.
Error message is unexpected. Possible issues are freezing browsers, player invisible, or video does not play.
iOS, Android, Flash
Mac OSX, Windows
Any updated Browsers.
Your customized network settings [i.e., Firewall, Router configuration's] are set to block certain domains, the packets from Ooyala's website may be blocked.
The following Domain names should be white-listed in any network/firewall settings to allow playback of the Ooyala Player.