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03-21-2018 12:26 AM
I have integrated OOyala V4 for my project to play the videos. I am using custom controls (play, pause, forward, backward , full screen and normal screen) to control the video. I am able to play the video using ooyala plugin & able to display the controls on top of the video region w.r.t normal screen.
Browser : chrome (65.0.3325.181)
Old versions of chrome browser (before 64 versions), I am able display and handle control functionalities in case of full screen mode.
Now the issue is
From chrom browser (65.0.3325.181), I am not able to display controls and not able to handle the control functionalities in case of full screen mode.
Kindly could you give me solution to resolve the problem.
03-21-2018 08:40 AM
Thanks for letting us know about this.
Is there any console error observed in Chrome 65? If so, Could you please share it here so we can analyze?
Moving forward, I suggest you create a Support Ticket so you can share more information like an URL, portions of your code and other account details so we can try to reproduce the issue on our side and determine the next steps.
Ooyala Technical Support Engineer.
04-15-2018 07:53 AM - last edited on 04-15-2018 05:09 PM by thomas
chittibabu ive been countering the same problem thankyou for noticing this i had the same question regarding the v4 for my videos
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