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Occasional Visitor
Posts: 2
Registered: ‎01-18-2019

Error when embedding video

I have two videos embedded on this page:

 

https://www.keanw.com/2018/11/au-2018-class-recordings-are-now-online.html

 

It seems the https://player.ooyala.com/static/v4/candidate/latest/skin-plugin/iframe.html page has an embedded script looking for a URL parameter that isn't there (inline). Here's what I see on the console:

 

Uncaught SyntaxError: Unexpected end of JSON input at JSON.parse (<anonymous>) at iframe.html?inline=&ec=I1YmRuZzE6iieImDHgYXrU-N8Sc9d4MP&pbid=e7917642de4a4f1eae0a331375e03784&pcode=o3OG46qoFLfL76WkTkb1a9k23qBd:71

 

It seems to me the embedding mechanism is broken - can you advise?

 

Thanks,

 

Kean

Ooyalan
Posts: 30
Registered: ‎07-11-2016

Re: Error when embedding video

I took a look at the issue and the problem is you are using /candidate/latest path. Candidate path should not be used since it is not a stable path

Please try using https://player.ooyala.com/static/v4/production/latest/skin-plugin/iframe.html instead. I made a few tests with this iframe and it works without issues

Occasional Visitor
Posts: 2
Registered: ‎01-18-2019

Re: Error when embedding video

Thank you - this was helpful. I found I still needed to add "&inline={}" to the URL parameters to make it work, but work it now does.

 

I've reported the issue to the Autodesk University site - where these videos are hosted - as they clearly need to fix their embedding information.

 

Kean