If you don't find an answer, please click here to post your question.
Occasional Visitor
Posts: 1
Registered: ‎10-08-2018

Ooyala Markers Module does not work with v4 player api

It appears the Ooyala Markers module is not working with the v4 player API. I receive the following error when trying to click on a marker:

ooyala_markers.js?p1y0nq:46 Uncaught TypeError: Cannot read property 'pauseMovie' of null
    at Object.Drupal.ooyalaMarkersJumpTo (ooyala_markers.js?p1y0nq:46)
    at HTMLAnchorElement.<anonymous> (ooyala_markers.js?p1y0nq:20)
    at HTMLAnchorElement.handle (jquery.js?v=1.4.4:64)
    at HTMLAnchorElement.o (jquery.js?v=1.4.4:57)
Drupal.ooyalaMarkersJumpTo @ ooyala_markers.js?p1y0nq:46
(anonymous) @ ooyala_markers.js?p1y0nq:20
handle @ jquery.js?v=1.4.4:64
o @ jquery.js?v=1.4.4:57

It appears the Drupal.behaviors.ooyalaMarkersJumpToAttach() function is trying to retrieve the player object from: document.getElementById(fragment[0] + '_0_ooyala_player'), document.getElementById('ooyala_player'), window.videoPlayer, none of which exist.

Frequent Visitor
Posts: 3
Registered: ‎09-25-2018

Re: Ooyala Markers Module does not work with v4 player api

Hi jhamond987,


Can you share the url where you are hosting this so I can take a look into the console logs?

Also please provide the required steps in order to replicate your issue.