If you don't find an answer, please click here to post your question.
10-08-2018 06:39 AM
It appears the Ooyala Markers module is not working with the v4 player API. I receive the following error when trying to click on a marker:
ooyala_markers.js?p1y0nq:46 Uncaught TypeError: Cannot read property 'pauseMovie' of null at Object.Drupal.ooyalaMarkersJumpTo (ooyala_markers.js?p1y0nq:46) at HTMLAnchorElement.<anonymous> (ooyala_markers.js?p1y0nq:20) at HTMLAnchorElement.handle (jquery.js?v=1.4.4:64) at HTMLAnchorElement.o (jquery.js?v=1.4.4:57) Drupal.ooyalaMarkersJumpTo @ ooyala_markers.js?p1y0nq:46 (anonymous) @ ooyala_markers.js?p1y0nq:20 handle @ jquery.js?v=1.4.4:64 o @ jquery.js?v=1.4.4:57
It appears the Drupal.behaviors.ooyalaMarkersJumpToAttach() function is trying to retrieve the player object from: document.getElementById(fragment + '_0_ooyala_player'), document.getElementById('ooyala_player'), window.videoPlayer, none of which exist.
10-09-2018 10:01 AM
Can you share the url where you are hosting this so I can take a look into the console logs?
Also please provide the required steps in order to replicate your issue.