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Occasional Advisor
Posts: 7
Registered: ‎11-06-2018

Uncaught TypeError: a.split is not a function in _parseChunk@iframe_pinger.js:1

I'm seeing this error in the google chrome dev tools console when a video plays

Uncaught TypeError: a.split is not a function
at Ooyala.Pinger.ChunkReconstructor._parseChunk (iframe_pinger.js:1)
at Ooyala.Pinger.ChunkReconstructor.push (iframe_pinger.js:1)
at Ooyala.Pinger.Listener._messageHandler (iframe_pinger.js:1)
at iframe_pinger.js:1
_parseChunk @ iframe_pinger.js:1
push @ iframe_pinger.js:1
_messageHandler @ iframe_pinger.js:1
(anonymous) @ iframe_pinger.js:1

Is this something that requires a fix on your end?

Thanks
Brian

Ooyalan
Posts: 1
Registered: ‎11-09-2018

Re: Uncaught TypeError: a.split is not a function in _parseChunk@iframe_pinger.js:1

HI

 

My name is Marco, I'm from Ooyala Tech Support

 

Could you explain in more detail the issue? Does this happen in any particular video?

 

Regards

Marco Rivera

Ooyala Tech Support