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3rd Party Ad Not Playing

0 Kudos
Started ‎08-19-2016 by
Modified ‎08-19-2016 by

3rd Party Ad Not Playing

by Ooyalan on ‎08-19-2016 11:12 AM (371 Views)

Symptoms

3rd party VAST ads are not able to play in integrations using the Ooyala ad SDKs. When testing the 3rd party tag in VAST test player you get "3rd party ad response could not be parsed because NonLinear elements were not expected"

Diagnosis

Solution

3rd party ad providers will sometimes return NonLinear VAST elements containing display ads or other back up ad resources. This is not supported by the Ooyala ad SDKs, and the 3rd party provider needs to alter their ad response to make sure that the VAST response contains no NonLinear elements.