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MP4 streams not playing on Android

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Started ‎08-31-2015 by
Modified ‎08-30-2016 by

MP4 streams not playing on Android

by Community Manager ‎08-31-2015 01:36 PM - edited ‎08-30-2016 11:17 AM (571 Views)

Issue: Videos not playing on Android Web
Environment/Configuration Specs: Ooyala HTML5 Player on Android Web


Resolution: Please contact your CSM and have them change the MP4 streams profile from high to base
Root Cause: Android just plays Base profiles on it's system as a requirement from Google.

 

 

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