It would be VERY helpful to be able to drag and drop, and batch update videos, allowing us to change sub-accounts for videos.
Re-uploading videos account to another is very time-consuming (lots of manual labor).
Companies like Dell need to be able to provide translated meta data (e.g. title, description, custom meta data), for each video, for the 28 languages we currently support. While closed captions help with video content, the title, description, and video player controls, closed caption lists, need to be translated without having to re-upload the same video multiple times.
Keeping parity will the v2 channel placement is pretty important to us, at least until, the HTML5 rendering becomes much more ubiquitous.
It feels like this use case is taking an unfortunate step back.
Still finding lots of problems with the documentation. latest one is on this http://help.ooyala.com/video-platform/api/player_v3_api_qparams.html where the flash params for hide only hide things if there is no space between the options, but this is not detailed in the documentation and the options have spaces.
Currently when you copy the embed code for the videos, channels, or whatever, it automatically has all the links using http://. This is a problem when you try to use this on a webpage which already uses https://. Microsoft IE in particular does not like this and throws up a security warning.
Our entire website uses Secure HTTP and before I can use the embed code from Backlot, I have to remove all of the "http:" values from the code I get from your website.
What I would suggest is for your embed code to drop the "http:" from all web addresses in the embed code like:
so that you link looks like:
That way your embed code will work on any web page and will automatically use the same secure or non-secure http: transport as the webpage itself.
Great to have a support portal and be able to sign in and see the progress and history of a ticket but losing EMAIL to email@example.com is a REAL PAIN.
(Unless I still can and I am mistaken?)
Often I might be out and about and just want to ping a quick email to support and have your system automatically raise a ticket or add it to the thread.
Since there is a 500 result limit for analytics calls (ex. performance), it would be really helpful to have an "offset" parameter so that we don't have to grab the page token from each call.
If the offset was invalid, it should return null.
Welcome to the "Ideas" section of the Ooyala community. This is the number one place to post your product ideas, feature requests and suggestions for the developer and product teams to review. The ideas that receive the most votes (kudos) will get the the highest priority when being considered for a future release.
To kick things off, I'm posting the first idea.
My idea is to add a Support tab in the Backlot UI. This tab would provide link(s) that point our users to the Support community and/or product documentation. Adding this tab will give our users a one-click connection to our support team, other Ooyala users and product resources. This feature could save users valuable time when looking for answers for their technical issues. If you like the idea, please vote (kudos) it up!
I have had a lot of issues working with the search API, some parts of it are great (The paging mechanism is lovely) but some are just awful and half baked. To complete search the following needs to be implemented
1. specifing AND or OR searches on multiple metadata fields
2. being able to orderby on ANY field in ASCENDING or DESCENDING (Why would updated_at not be directional?) Why cant I order on flight_end_time as an example.
3. being able to find channels and channel sets that an asset is part of
The above items are essential in my view. The Search at the moment is practically unusable for what I need and I have had to build my own that downloads the thousands of assets and handle it internally.
What would be really nice to have though is being able to attribute a search to a USER id, and for search results to return whether that user has an entitlement to view that asset, currently we are doing multiple calls to Ooyala to ascertain this when a single call would be nice.
It would be oh, so swell, to have the ability to:
Hello Ooyala fans,
In and effort to add value and improve this community, I am toying with the idea of creating a forum to submit your own articles. Please let me know your thoughts on this idea, and if this is be something the community would find useful.
I appreciate your feedback.