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Occasional Visitor
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Registered: ‎06-26-2014
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Cannot Contact Server

hi, is you sistem down at guadalajara, mexico, im trying to play a video and im getting an orange exclamation mark Cannot Contact Server.


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Registered: ‎08-20-2012

Re: Cannot Contact Server

Hello,

 

Thanks for joining the Ooyala community. We are not getting any reports of playback issues. Can you provide the URL to the site that is having this problem? Are you able to view videos from other sites?

 

Thanks,

Thomas

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Highlighted
Posts: 1,381
Topics: 178
Kudos: 108
Blog Posts: 78
Ideas: 3
Solutions: 39
Registered: ‎08-20-2012

Re: Cannot Contact Server

Hello,

 

Thanks for joining the Ooyala community. We are not getting any reports of playback issues. Can you provide the URL to the site that is having this problem? Are you able to view videos from other sites?

 

Thanks,

Thomas

Please show your appreciation to others. If someone helps you, don't forget to give them Kudos by clicking the star button next to their post. If a post answers your question, please mark it as an "Accepted Solution."




Check out our latest Ooyala Engineering Blog!