03-19-201411:37 AM - last edited on 01-16-201903:19 AM by Nazurudeen
Dear Ooyala customer,
There has been some confusion when logging into the customer portal. I know some of our customers have tried to log in with their Backlot credentials, I am guilty of doing this myself. :-)
Please make sure to log into the Customer Portal with "firstname.lastname@example.org".
If you still have issues logging in, please post here in the community or shoot a Tweet to Ooyala. We are here to help!
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