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12-15-2018 07:01 PM
I'm Just wondering who I can contact to look at resolving the following error when I try to login to backlot.
"Your Backlot Account does not have permission to login. Please contact Ooyala Support."
I haven't use the account for someitme so it may be due to inactivity but I'm looking to use it again.
12-25-2018 06:28 PM
Thanks for replying, Jay.
I see the account is no longer active. Would you like to start using it again? If yes, I'll have one of our representatives reach out to you on the provided email address. Please let me know.
12-27-2018 04:55 AM