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Ooyala Release Notes 2015-10-21

2015-10-21 Release

 

Notable changes for this release include the release of the mobile SDKs for iOS and Android v.4.6.0.

 

 

Software Feature Releases

 

 

Mobile SDK for iOS v4.6.0

 

New Features and Enhancements
  • This release updates the Google IMA integration package to display the Google IMA version in the VERSION file.
  • This release updates SecurePlayer in the iOS SDK to version 3.4.5.1.

 

Resolved Issues

This release includes the following fixes:
  • In order to resolve 200+ DSYM warnings, this release now sets "Enable Modules (C and Objective C)" to disabled on all frameworks.
  • This release makes major changes to key-value observation pairs within the Core SDK.
  • This release fixes an issue where the "Learn More" button did not show when a VAST ad was inserted.
  • This release fixes an issue where closed captions were not always showing up.

 

Mobile SDK for Android v.4.6.0

This release updates documentation provided with SecurePlayer.

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Ooyala Release Notes 2015-11-11

2015-11-11 Release

 

Notable changes for this release include the new Usage API and integration with Avid Technology.

 

Software Feature Releases

 

Introducing the Usage RESTful API

You can use the Usage RESTful API to retrieve reports on any usage statisics (such as VOD bytes delivered, live bytes delivered, number of streams, and transcoded time) that are being collected for your account.

Note: The API routes in the Usage API are estimated representations of data utilization and may not match billed usage.
 

Integration with Adways Studio

Ooyala's integration with Adways Studio enables you to enhance the playback experience for Ooyala-hosted videos. Adways Studio is a cloud-based authoring tool that allows you to add overlays and clickable hotspots to your video content to provide your users with engaging, interactive experiences. For more information on using this integration, please contact your account manager.

 

Ingest via Integration with Avid Technologies

For Ooyala customers, integration with Avid Technologies allows Avid users to push content directly from their Media Suite into Backlot. For more information on using this integration, please contact your account manager.

 

Known Issues

For the Ooyala Player V3 integration with NPAW YOUBORA, for IE 10+ and Explored Edge (v 11.x) playback, when failures occur during player load or initial playback, events can be sequenced out of order. This can cause YOUBORA to pick up data unexpectedly. For example, the title dimension can be reported as undefined and CDN attributes can be reported as unknown. This issue is intermittent.

For Flash, the Google DFP ad server sometimes returns an empty VPAID tag for DoubleClick ads. Per Google, this is a problem on the ad server side (DFP). On the DFP side, frequency capping can be applied to control how often an ad would serve. Please work with Google IMA on how to correctly set up ad serving to prevent this from happening.

 

 

Documentation Releases

 

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Ooyala Release Notes 2015-11-16

2015-11-16 Release

 

Notable changes for this release include the release of the mobile SDKs for iOS and Android v.4.7.0.

 

 

Mobile SDK for Android v.4.7.0

 

New Features and Enhancements

The following new features and enhancements are included in this release:
  • This release adds OoyalaPlayer.EMBED_CODE_SET_NOTIFICATION.
  • This release updates VisualOn libraries to 3.17.3-B84015.

 

Resolved Issues

This release includes the following fixes:
  • This release returns the playhead before suspend time as the current time if the player is suspended.

 

Mobile SDK for iOS v.4.7.0

 

New Features and Enhancements

The following new features and enhancements are included in this release:
  • This release updates the Youbora Framework.
  • This release adds OOOoyalaPlayerEmbedCodeSetNotification to OoyalaPlayer.

 

Resolved Issues

This release includes the following fixes:
  • This release adds more useful descriptions to some playback error messages.
  • This release fixes an issue involving some VAST Wrapper ads that would cause crashes when played.

 

Documentation Releases

 

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Ooyala Release Notes 2015-11-19

2015-11-19 Release

 

Notable changes for this release include new URL reporting functionality in Ooyala IQ and NPAW integration updates.

 

Software Feature Releases

 

New Features and Enhancements in Ooyala IQ

 

1. New URL Reporting Functionality

You can now use the Ooyala IQ UI and API to track content performance at the page (URL) level.

In the UI you can view a URL breakdown for top level domains in the Traffic Source panel for all video assets distributed to all of your devices, geographies, and players. You will get what your top performed URLs are for each domain.

Note: Due to the complexity of this data, you can only perform uni-dimensional analysis for the URL dimension. This means that you can only view URL reporting data without any filters applied to the Business Intelligence page.

For the API, you can now use dimensions=url to retrieve metrics broken down by URL. This query type will return data for all of your URLs.

Note: Due to the granularity of the data, URL API reporting has the following limitations:
  • You can only use the url dimension for url queries (there is no multidimensional analysis support).
  • You can only apply url or domain filters for url queries.
  • You cannot use the url filter with any dimensions other than url.
  • Not all metrics are supported for the url dimension. If you don't specify metrics for the url dimension, an error message will be returned. Supported metrics for the url dimension include:
    • displays
    • plays_requested
    • video_starts
    • time_watched
    • autoplays
    • player_loads
    • replays
    • uniq_plays_requested
    • uniq_displays
    • uniq_video_starts
    • playthrough_25
    • playthrough_50
    • playthrough_75
    • playthrough_100

2. Change to Hours Watched and time_watched Format

The format for the hours watched metric in the UI and the time_watched metric in the API is now HH:MM:SS. We have added a smart format for values greater than 1000 hours (For example, "1234:56:57" gets converted to "1.2k").

 

3. New Sort Option in the UI

In asset panel on the Business Intelligence page, if you have Discovery enabled, you can now sort the list of assets by the “Discovery Plays” and “Discovery Leads” metrics.

 

 

Bug Fixes

This following bugs were fixed in this release.
  • This release fixes an intermittent API failure issue.
  • This release fixes the time calculation logic for “Today” to solve an issue where top KPI metrics were missing from the dashboard.

 

Updates to Ooyala's QoS Solution Powered by NPAW's YOUBORA

 

This release includes the following improvements to the Ooyala integration with NPAW.

 

1. New Feature

We have added extra parameters to the integration with the YOUBORA dashboard. You can now select up to 2 additional parameters (e.g. embed_code, player_id) to track against the 20+ set of QoS, delivery-style metrics on the YOUBORA dashboard.

 

2. iOS SDK Improvements

This release includes the following improvements for the iOS SDK integration:
  • Native support on iOS for VoD.
  • Improved error handling with play failures on live streams.
Note: Play failures handling with live streams may cause crashes with the NPAW SDK.
 
 

Documentation Releases

 

  • Examining Videos Across Different Dimensions: Added troubleshooting tips related to the new URL reporting functionality in Ooyala IQ.
  • Dimensions: Added information about the new url dimension in the Ooyala IQ API.
  • Metrics Added information about what metrics you can use with the new url dimension in the Ooyala IQ API and details on the new time_watched format.
  • Filters: Added information about the new url filter in the Ooyala IQ API.
  • Viewing Engagement Metrics: Updated the description of hours watched to show that the new format is HH:MM:SS.
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Ooyala Release Notes 2015-12-02

2015-12-02 Release

 

Notable changes for this release include new third-party player reporting functionality in Ooyala IQ and a new Community login process.

 

Software Feature Releases

 

New Third-Party Player Reporting Feature in Ooyala IQ

You now have the ability to integrate Ooyala Analytics (Ooyala IQ) with third-party systems (non-Ooyala video players). For this release you can integrate Ooyala IQ with third-party players for web-based platforms and operating systems supporting JavaScript. Support for Smart TVs and devices that do not support JavaScript, such as XBox and Roku, will be released at a later date.

 

 

UI Adjustments

The Ooyala IQ UI has been adjusted to accomodate third-party player analytics. The adjustments include the following:
 
  • The Player panel shows the third-party player name when events come from a third-party player. For example, if you analyze events coming from JW player, you will see "JW Player" in the Player panel.
  • If content metadata is not ingested into Backlot, Ooyala IQ provides graceful UI degradation. This means that Ooyala IQ can provide analytics for third-party player events without requiring metadata ingestion from a third-party CMS system. For example, if Ooyala IQ doesn't get a video asset's title metadata, it will use the video asset's external ID in place of the title.

 

Metadata Synch

You can synch your third-party metadata with Backlot and Ooyala IQ via the Backlot API. See Syncing Third-Party Metadata with Ooyala IQ for details.

 

 

Backlot Account Management

You will have a unique Backlot account for your third-party player analytics accounts. We have made several modifications to make the Backlot UI more user friendly for customers who use Ooyala IQ in a standalone fashion, including:
 
  • In the MANAGE tab, we have removed the Embed, Monetize, Publishing rules, Custom Metadata, and Encodings sub-tabs.
  • In the MANAGE tab Details sub-tab, we have removed the Closed Captions, Published To, and Content Replacement sections.
  • In the main Backlot panel, we have removed the Pause button and Size columns.
  • In the asset Status section, only Live and Recently created are available.
  • In the left panel under content types, only Remote Asset and YouTube Video are available.
  • In the ACCOUNT tab, the Account Settings and User Management sub-tabs are available.
  • In the ACCOUNT tab User Management sub-tab, the API Secret key is available.
  • In the ACCOUNT tab, Admin, Manager, Read-Only, and Analytics Only user roles are supported.

 

New JavaScript SDK

We've created a JavaScript SDK that communicates your third-party player's events to Ooyala IQ. To integrate with the JavaScript SDK, you need to use an adapter that translates your player's events and APIs to correlate with the events defined in the Ooyala JavaScript SDK.

We support an integration solution (adapter) for the relevant standard versions of the following platforms:
  • Brightcove
  • JW Player
  • Flowplayer
  • Kaltura
  • thePlatform
  • YouTube player
You can implement our integration solutions yourself for free, or Ooyala Professional Services can help you implement the above solutions for a fee. All other web-based players or native mobile/tablet SDKs that can run on JavaScript can be supported as well through an Ooyala Professional Services engagement, at a cost. Alternatively, you can create an adapter yourself. If you create the adapter, you will need to host it. If Ooyala creates the adapter, Ooyala will host it.
 

For details on integrating with existing adapters and creating your own adapters, see Integrating Third-Party Player Events with Ooyala IQ.

 

 

Getting Started

To use this new functionality, do the following:
  1. Ask your account manager to create a new provider account with third-party player reporting functionality.
  2. Synch your third-party metadata with Ooyala IQ and Backlot.
  3. Use the new Ooyala IQ JavaScript SDK to integrate your third-party player events with Ooyala IQ. Please talk to your Ooyala point of contact if you want to work with Ooyala Professional Services for this step.

 

 

Community Update

In an effort to make the Ooyala Community more open and accessible, we have implemented a new login system utilizing the Lithium platform for sign-on. This change will only be noticeable to existing Community members active before 12/2/15. In the past, the Community sign-in was tied to your Backlot account. To access the Community, members active before 12/2/15 will need to generate a new password. For details on this process, see http://community.ooyala.com/t5/Ooyala-Blog/New-Community-quot-Sign-in-quot-coming-soon/ba-p/7821.

 

Documentation Releases

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Ooyala Release Notes 2015-12-07

2015-12-07 Release

 

A notable change for this release is the release of v.4.8.0 of the mobile SDKs for iOS and Android.

 

Software Feature Releases

 

Mobile SDK for Android v.4.8.0

The following is included in this release. Options.preventVideoViewSharing has been added. It can be used to setSecure on the SurfaceView to block screen sharing of video playback.

 

Mobile SDK for iOS v.4.8.0

The following is included in this release. OOUIProgressSliderModeElapsedDuration has been added as a sliderMode for the UI.

 

Documentation Releases

 

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Ooyala Release Notes 2015-12-16

2015-12-16 Release

 

Notable changes for this release include new and enhanced features in the Ooyala IQ UI and new metrics in the IQ API.

 

Software Feature Releases

 

New and Enhanced Features in Ooyala IQ

 

The following new features are included in this release of Ooyala IQ.

  1. You can now save your selected filters and date ranges into presets.

    You can reload your presets, search for your presets, and delete your presets. The saved preset will be available to you the next time you log into your account as long as you don’t change to another browser. Switching browsers to access saved presets will be released at a later date. See Using Preset Filters in the Business Intelligence Page for details on how to create and manage presets.

  2. You can now retrieve unlimited asset data through the IQ API if the date range for your query is less than one month.
    To query unlimited asset data with the API, in your query you must:
    1. Set a date range of less than or equal to 1 month (<32 days).
    2. Use dimensions=asset (with no additional dimensions).
    3. Set the page parameter (where page=X and X<= the last page).
    4. Set the limit parameter (where limit<=1000).

     

If you have over 10,000 assets and make a query with a date range greater than 31 days, the total_count returned will be 10,000 (instead of your total number of assets, which is greater than 10,000).

Note: The new maximum for limit is 1,000 to avoid timeouts. You can paginate through the rows of data to view all of your data.
 

See How Can I Query Unlimited Asset Data? for a full example of how this works.

The following feature enhancements are included in this release of Ooyala IQ.
  1. For an IQ-only users, in the Video Details page, our player is able to load the video's thumbnail image when we have the thumbnail URL ingested into Backlot. When no thumbnail URL is available, a default thumbnail will appear.
  2. For an IQ-only users, in the Video Details page, our player is able to play remote video assets when the video stream URL is ingested into Backlot.

 

Ooyala IQ will continue to be updated to support future Ooyala Player versions as they are released.

 

New Discovery Insights Metrics in the Ooyala IQ API

Discovery Insights metrics were introduced to the Ooyala IQ UI in the 2015-10-15 Release. If you are an Ooyala Discovery user, you can now query these metrics with the Ooyala IQ API. See Metrics for metric names and descriptions.

 

 

Documentation Releases

 

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Ooyala Release Notes 2015-12-30

2015-12-30 Release

 

Notable contents of this release include the new Ooyala Live portal and the release of the mobile SDKs for iOS and Android v.4.9.0.

 

Software Feature Releases

 

Ooyala Live

We are pleased to announce major updates to Ooyala Live. Ooyala now offers a self service portal that enables you to quickly setup and deliver TV channels, Live TV channels, as well as live ad-hoc and scheduled events with live-to-VOD recordings.

 

Benefits
  • Full Control: With its single administrative console, Ooyala Live drastically reduces the time it takes to provision, program and distribute a channel globally. In addition to enabling live-to-VOD conversion with DVR capabilities, Ooyala Live manages the channel/event provisioning pipeline including transcoding, packaging, content encryption/protection and monitoring of the linear stream or events’ health.
  • End-to-end Platform Support: Fully integrated with Ooyala’s Backlot CMS, you can realize the full benefits of superior content management, video playback, delivery, syndication, content discovery, video recommendations and monetization tools, as well as industry leading analytics from Ooyala IQ and flawless playback.
  • Active Monitoring: With active monitoring of your stream, seamless live-to-VOD, and the use of a single Content ID to aggregate analytics, Ooyala Live gives you immediate notifications and alerts from the entire end to end video stream — including live stream telemetry data.

 

Accessing Live

In order to use the Live portal you must have a Ooyala Backlot account. The account must have remote assets and EPG enabled in the package.

For information on establishing a Ooyala Live account, contact your account manager.

 

Known Issues

The DVR functionality for HDS streams for a Live event does not work in Live 1.0. HLS Streams work for Live Events. However, once the event is done, and if an archive flag is enabled, DVR will be available for the VOD asset created. DVR functionality does work as expected for Live Channels.

 

Chromecast Integration v.2.0

We are upgrading our existing Chromecast Integration. The upgraded implementation provides support for new features, including support for multiple streaming protocols and other playback features.

The Ooyala Chromecast Integration v.2.0 includes sample sender and receiver applications that you can integrate with easily to go to market with Chromecast streaming capabilities for your content libraries. You can customize the sample applications and/or selectively use the Ooyala sender or receiver applications with your own sender and receiver applications.

You can find sample sender applications for iOS and Android and sample receiver applications on Ooyala's public GitHub repository.

 

The following is a known issue for the Chromecast Integration v.2.0. In the scenario when a user plays a video on a mobile device and is casting to a Chromecast, analytics are updated and are displayed in Ooyala IQ as 2 displays and 2 plays requested for each asset The personal device and Chromecast device are each counted as a device by Ooyala IQ for the play and cast scenario.

 

For more details on the Chromecast integration, see Ooyala and Chromecast. Full integration and customization documentation will be available in January 2016.

 

 

Mobile SDK for Android v.4.9.0

The following features were added in this release:
  • Added Discovery API support in OoyalaPlayer.
  • Added additional logging around errors.
  • Updated the Secureplayer Libraries to 03_05_02_0001.

This release also includes a fix for a bug where setEmbedCodes() did not work correctly.

 

Mobile SDK for iOS v.4.9.0

This release includes the fix for a bug where Live Streams sometimes would not show Live UI elements.

 

Windows 10 Certification

Ooyala's V3 HTML5 and Flash players are now certified for Windows 10.

The following is an intermittent known issue for Flash. For Flash players using Windows 10 Edge, a LiveRail pre-roll ad pauses when the user clicks the ad. In fullscreen mode, clickthrough behavior exits fullscreen as expected, but sometimes no clickthrough page/tab is opened. This behavior is native to the LiveRail plugin and any modifications to current and existing behavior will have to be owned and modified by LiveRail.

 

Ingesting Closed Caption Files Using XML and CSV Metadata Files

You can now ingest closed caption files using XML metadata and CSV metadata via FTP. Previously, the only way to do this was via the Backlot UI.

 

Ingesting Remote Assets via MRSS

You can now add and update remote assets via MRSS. Previously, the only way to do this was via the Backlot UI or Backlot API.

 

 

Documentation Releases

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Ooyala Release Notes 2016-01-08

2016-01-08 Release

 

Notable contents of this release include new integration and customization documentation for the Ooyala integration with Chromecast.

 

 

Documentation Releases

 

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Ooyala Release Notes 2016-01-26

2016-01-26 Release

 

Notable contents of this release include the ability to set concurrent stream limits at the asset level and support for AMP HTML5 with the V3 Ooyala Player.

 

 

Software Feature Releases

 

New Ability to Set Concurrent Stream Limits at the Asset Level

You can now enable concurrent stream limits at the asset level and set the limit with a Backlot API call.

 

See Enforcing Per-Viewer Limits on Concurrent Streams for details on how this new feature works and an asset limit use case.

 

AMP HTML5 Support for the Ooyala V3 HTML5 Player

Google's accelerated mobile page (AMP) HTML is a stripped down format that lets you quickly render static content on mobile web. The Ooyala Player V3 is now embeddable in AMP HTML.

See AMP HTML5 and the Ooyala Player for an example of calling the Ooyala Player using an AMP iframe.

 

Player Support for the Microsoft Edge browser on Windows 10

Ooyala now supports running the Ooyala Player V3 in the Microsoft Edge browser on the Windows 10 platform.

 

 

Documentation Releases

 

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