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Occasional Advisor
Posts: 9
Registered: ‎01-21-2019

At present, when using a desktop machine, live streams will only play back using our Flash-based pla

At present, when using a desktop machine, live streams will only play back using our Flash-based player.

Regular Visitor
Posts: 3
Registered: ‎06-20-2018

Re: At present, when using a desktop machine, live streams will only play back using our Flash-based

Hi mimi22!


Would you be able to provide me with a link to a page where this is occurring? 


We stopped support for our Flash-based player a while ago, so I would really like to take a look into your implementation so I can see this issue occurring. 

 

If you require a more detailed support process, please open a ticket for us at https://help.ooyala.com/tech-support. We'll be more than glad to take care of your issue. 

 

Thank you!
Armando Navarro
Ooyala Technical Support Engineer