At present, when using a desktop machine, live streams will only play back using our Flash-based player.
Would you be able to provide me with a link to a page where this is occurring?
We stopped support for our Flash-based player a while ago, so I would really like to take a look into your implementation so I can see this issue occurring.
If you require a more detailed support process, please open a ticket for us at https://help.ooyala.com/tech-support. We'll be more than glad to take care of your issue.
Thank you!Armando NavarroOoyala Technical Support Engineer