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Closed Captioning Not Working in Player

0 Kudos
Started ‎07-06-2015 by
Modified ‎07-06-2015 by

Closed Captioning Not Working in Player

by Ooyalan on ‎07-06-2015 10:02 AM (570 Views)

Symptoms

Closed captioning is not working in the standard Ooyala player.

Diagnosis

Environment/Configuration Specs: DFXP CC File.

Root Cause: When xml:lang tag is missing in the div tag, the CC does not work.

Solution

Add the xml:lang tag into the div tag.