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Player Fails to Load from a Local HTML File

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Started ‎01-23-2017 by
Modified ‎01-23-2017 by

Player Fails to Load from a Local HTML File

by Ooyalan ‎01-23-2017 06:01 AM - edited ‎01-23-2017 08:20 AM (509 Views)

Customers may encounter a problem when the Flash player is loaded on a local HTML file, note that required components will not load. This is expected behavior in the flash framework.

When this happens, you can switch to the HTML player by adding ?platform=html5-priority to the player's script call, allowing the player to load and play.

Note: You will need streams such as MP4 for most browsers, and HLS for Safari set up on your encoding profile for the player to work properly.