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"Unauthorized Location" Error (Android Devices)

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Started ‎07-06-2015 by
Modified ‎07-06-2015 by

"Unauthorized Location" Error (Android Devices)

by Ooyalan on ‎07-06-2015 10:17 AM (851 Views)

Symptoms

When trying to play a video with geo-restrictions, the "unauthorized location" player error is showing, even though the viewer is in an authorized location using an Android Device and Chrome.

Diagnosis

Solution

It is very likely the "Data Saver" setting is ON for that Android Device. t

This setting reroutes the network traffic to a Google Proxy based in the US. Therefore this option must be turned off:

1. Go to the Chrome menu, then Settings.
2. Under "Advanced", click Data Saver.
3. Slide the switch OFF.

Now clear the cache, cookies and retry.