If you don't find an answer, please click here to post your question.
Reply
Occasional Contributor
Posts: 7
Registered: ‎08-30-2016
Accepted Solution

Closed Captioning SCC files, Embedded 608/708 Captions

Hello Everyone,

 

I'm trying to add some captions to our video - using FTP.

 

I believe we have V3 player.

 

I can get the SCC file to upload and be associated with the video but captions do not display.

Are SCC files not supported in V3?

 

Also some of our videos already have embedded 608 and or 708 captions, but the captions are not showing up in Ooyala.

Are there certain codecs that embedded 608/708 captions are supported by Ooyala.

 

Thanks for the info.

 

-Clint


Accepted Solutions
Highlighted
Ooyalan
Posts: 44
Registered: ‎10-06-2014

Re: Closed Captioning SCC files, Embedded 608/708 Captions

Hey Clint!

 

SCC files are not supported for closed captioning (they may work though, but they are not really supported). Our closed captions follow the DFXP v2006 format, which means that everything should work as described in the official reference.

 

For more information, go to our Closed Captions reference

 

I hope this helps! Let me know else.

Ana

View solution in original post


All Replies
Highlighted
Ooyalan
Posts: 44
Registered: ‎10-06-2014

Re: Closed Captioning SCC files, Embedded 608/708 Captions

Hey Clint!

 

SCC files are not supported for closed captioning (they may work though, but they are not really supported). Our closed captions follow the DFXP v2006 format, which means that everything should work as described in the official reference.

 

For more information, go to our Closed Captions reference

 

I hope this helps! Let me know else.

Ana