|
Turn on suggestions
![]() Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. | |
If you don't find an answer, please click here to post your question.
|
09-12-2017 12:25 AM
I am trying to update my android SDK and getting below expection.
any solutions?
Process: com.starhub.itv, PID: 20424
java.lang.NoClassDefFoundError: com.ooyala.android.ui.AbstractDefaultOoyalaPlayerControls$PlayPauseButton
at com.ooyala.android.ui.DefaultOoyalaPlayerInlineControls.setupControls(DefaultOoyalaPlayerInlineControls.java:113)
at com.ooyala.android.ui.DefaultOoyalaPlayerInlineControls.<init>(DefaultOoyalaPlayerInlineControls.java:55)
at com.ooyala.android.ui.AbstractOoyalaPlayerLayoutController.createDefaultControls(AbstractOoyalaPlayerLayoutController.java:361)
at com.ooyala.android.ui.AbstractOoyalaPlayerLayoutController.<init>(AbstractOoyalaPlayerLayoutController.java:155)
at com.ooyala.android.ui.OoyalaPlayerLayoutController.<init>(OoyalaPlayerLayoutController.java:40)
at com.ooyala.android.ui.OoyalaPlayerLayoutController.<init>(OoyalaPlayerLayoutController.java:30)
at tv.accedo.starhubgo.starhub.activities.OoyalaPlayerActivity.onCreate(OoyalaPlayerActivity.java:156)
at android.app.Activity.performCreate(Activity.java:6177)
at android.app.Instrumentation.callActivityOnCreate(Instrumentation.java:1112)
at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:2541)
at
09-13-2017 06:38 AM
Hi Abdul,
Apologies for the late response. By referring the 'http://community.ooyala.com/t5/Ooyala-Player-V4-Forum/ERROR-PLAYBACK-FAILED/m-p/9864' I assume that you have upgraded the android SDK to V4. If not, as this issue requires some more analysis I request you to open a ticket with Technical support with more details like:
1) From which version to which version the upgrade had been carried out with the steps followed.
2) You can share your sample app as well.
3) Please refer the community post link and the error message in the support portal case.
Regards,
Vinodh
08-31-2018 02:37 AM
12-31-2018 05:02 AM
Hi Jason,
I wish you an advance Happy New Year 2019!!!
I suggest you check the issue persistence with our sample app
https://github.com/ooyala/android-sample-apps
Also, as requested earlier please open a support ticket to troubleshoot further as this issue needs some replication and analysis.
Regards,
Vinodh