If you don't find an answer, please click here to post your question.
Posts: 1,387
Topics: 179
Kudos: 109
Blog Posts: 78
Ideas: 3
Solutions: 39
Registered: ‎08-20-2012

Reminder: The old web form was retired on 7/24, be sure to use Ooyala’s new Customer Portal!

[ Edited ]

Ooyala’s new Customer Portal is now available. With this new Portal, you can ask for support, check in on the progress of your tickets and comment on other open cases from your company—all in one place.


To start using the Portal, please email support@ooyala.com to request your user credentials.


The old contact web form and case creation email was phased out as of July 24th, 2013. All existing open tickets have been moved to the Portal as of that date.

Please show your appreciation to others. If someone helps you, don't forget to give them Kudos by clicking the star button next to their post. If a post answers your question, please mark it as an "Accepted Solution."

Check out our latest Ooyala Engineering Blog!