Ooyala’s new Customer Portalis now available. With this new Portal, you can ask for support, check in on the progress of your tickets and comment on other open cases from your company—all in one place.
To start using the Portal, please email firstname.lastname@example.org to request your user credentials.
The old contact web form and case creation email was phased out as of July 24th, 2013. All existing open tickets have been moved to the Portal as of that date.
Please show your appreciation to others. If someone helps you, don't forget to give them Kudos by clicking the star button next to their post. If a post answers your question, please mark it as an "Accepted Solution."